According to an Associated Press poll, "TSA has tied with the perennially unpopular tax collectors in a favorability ranking of a dozen executive branch agencies."

One person's complaint seems to sum up the conundrum:

"I am so frustrated with TSA that I am ready to stop flying," one traveler wrote in a Sept. 7 complaint filed with the agency. "I'm sure this doesn't matter to you because my tax dollars are already paying you."